Our privacy policy

Our approach to privacy

MarVAL Consulting Pty Ltd (ABN 37 690 382 205) is committed to responsible and fair handling of your personal information, consistent with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth) (Privacy Act) and other applicable legislation.

This Privacy Policy tells you how we manage your personal information. It applies to all your contact with us, whether in person, over the telephone or online.

Meaning of 'personal information'

Personal information means information or an opinion about an identifiable individual. The sort of personal information we may be provided by our clients and/or other stakeholders we interact with during the course of our work can include name, email address, telephone number, postal address, date of birth, gender, and occupation. Sensitive information may include information about a person’s racial or ethnic origins, gender diversity, sexual orientation, disability, health, and religious or philosophical beliefs.

We will only collect and use sensitive information with a person’s informed consent, in accordance with applicable laws and the terms of any confidentiality and information management requirements contained in contracts with individual clients.

We will comply with all ethical obligations and will seek ethics approval through a formal Human Research Ethics Committee, as appropriate.

How we collect personal information

We collect personal information when you:

  • submit a paper or online form

  • write to us

  • email

  • telephone.

We may get personal information about you from other people or organisations. For example,

  • during the course of our work

  • obtain your contact details from another person or a public database.

Whenever we collect personal information, we will ensure that you know why we collect it, what we do with it and who we disclose it to. Where we do not collect information directly from you, we will take reasonable steps to let you know that we have the information.

Collection of personal information and what we do with it

We collect personal information for all sorts of reasons. Most of the information we collect will come directly from you.

For example, if you:

  • are our client and/or other stakeholder during the course of our work

  • respond to one of our surveys during the course of our work.

Some of our work requires us to collect sensitive personal information. We will only collect and use sensitive information with a person’s informed consent, in accordance with applicable laws and the terms of any confidentiality and information management requirements contained in contracts with individual clients.

Website privacy

You can access the MarVAL Consulting home page and browse our website without disclosing your personal information. We do not collect personal information when you visit or browse. Where you provide personal information to us (for example, by emailing us via our website or by filling in an online form), we will only use your personal information for the purpose(s) for which you gave it to us. We will hold that information and your personal information will be managed in accordance with this Privacy Policy.

Email addresses are not added to mailing lists without your consent.

The following anonymous information is automatically collected when you visit our website:

  • the search terms you used

  • the pages you accessed on the website and the links you clicked on

  • the date and time you visited the website

  • the referring website (if any) through which you clicked through to this website

  • your device type (e.g. desktop computer, iPhone, or an Android device) and operating system (e.g. Windows 10 Pro or Mac OS)

  • the type of web browser you use (e.g. Google Chrome, Internet Explorer, or Firefox)

  • other incidental matters such as screen resolution and the language setting of your browser.

The information referred to above is only accessible by our website developer, administrator, and certain other MarVAL Consulting staff. No effort will be made to identify individual visitors.

Web statistics and data collection

Pages on the site may be coded with Google Analytics software. This software stores a cookie in your browser, which contains a unique identifier, and sends information to Google. This enables Google to track the number of unique visitors to the site. In no way does this unique identifier identify a user personally. We do not and will not marry any data collected by Google with any personal information.

Cookies

Like many sites, this website may use cookies from time to time.

Cookies are small data files that a website is able to place on a user's hard drive to record aspects of that user's experience of the website. For example, we may use cookies to record that a user visited a particular section of the website, that their browsing software was a particular version or to ensure that online applications and transactions do not require you to re-input information when moving between web pages. In this way, cookies can improve the operation of the website, and make the experience more efficient, more enjoyable or more personalised. Importantly, in depositing information on a user's computer and referring to it later in the same session (sessional) or on a subsequent visit (persistent), cookies do not need to identify the user or record any personal information.

The default settings of your web browsers (e.g. Google Chrome, Internet Explorer, or Firefox) may allow some or all cookies, but users can easily take steps to erase cookies from their hard drive, block all cookies, or receive a warning before a cookie is stored. However, some parts of sites may not function fully for users that disallow cookies.

Links to external websites

This website privacy statement does not extend beyond this website. When following links to other sites from this website, we recommend that you read the privacy statement of that site to familiarise yourself with its privacy practices.

Access to or correct your personal information

To view any personal information held by us, or if you have any concerns about personal information that we hold and wish to request correction of this information, please write to:

MarVAL Consulting

88 Langridge Street

Collingwood, Victoria, 3066, Australia

Alternative, you can email us at info@marvalconsulting.com.au.

We will take all reasonable steps to correct this information in accordance with the requirements of the Privacy Act.